Overall Experience Reviews For Sport Clips Haircuts of Hattiesburg - Hwy 98

I went to Sportclips today and found I waited a lot longer than anticipated. Getting close to closing time, I went up to the store and was met by a stylist. I told them my name and apparently someone had mistakenly checked me out instead of someone else (they shared the same name as me) - Oh well, mistakes happen. Immediately, Taylor apologized and took care of me right away even though it probably wasn't her doing. I could tell she was genuinely disappointed that this mistake happened in her store today and that I had to wait a while. I received a great MVP haircut and even purchased the styling product that she recommended based off of what I was looking for. She turned a mistake into a positive experience for me and I will be recommending Sportclips HWY 98 to others. How businesses handle and correct mistakes is a testament to the customer service the company provides. I've been to other haircut businesses where this customer service would not be provided. I would be a disappointed customer if Taylor was not commended for the leadership, customer service, and styling skills she demonstrated today. She represented Sportclips extremely well.

Long waits , they skip over you when they want to . Place is nasty

Dirty , don’t go here . !