Overall Experience Reviews For Sport Clips Haircuts of Hattiesburg - Hwy 98

5 rating

I went to Sportclips today and found I waited a lot longer than anticipated. Getting close to closing time, I went up to the store and was met by a stylist. I told them my name and apparently someone had mistakenly checked me out instead of someone else (they shared the same name as me) - Oh well, mistakes happen. Immediately, Taylor apologized and took care of me right away even though it probably wasn't her doing. I could tell she was genuinely disappointed that this mistake happened in her store today and that I had to wait a while. I received a great MVP haircut and even purchased the styling product that she recommended based off of what I was looking for. She turned a mistake into a positive experience for me and I will be recommending Sportclips HWY 98 to others. How businesses handle and correct mistakes is a testament to the customer service the company provides. I've been to other haircut businesses where this customer service would not be provided. I would be a disappointed customer if Taylor was not commended for the leadership, customer service, and styling skills she demonstrated today. She represented Sportclips extremely well.

1 rating

Long waits , they skip over you when they want to . Place is nasty

1 rating

Dirty , don’t go here . !

Rated 1.9 out of 5.0 based on 24 Client reviews

5
Russell V. | July 20, 2020 Overall Experience

"I went to Sportclips today and found I waited a lot longer than anticipated. Getting close to closi"

1
Tommy H. | June 18, 2020 Overall Experience

"Long waits , they skip over you when they want to . Place is nasty "

1
John M. | May 29, 2020 Overall Experience

"Dirty , don’t go here . ! "

1
Jason S. | February 23, 2020 Overall Experience

"I remember when they first open it was a great place to get your hair cut for men. Over the years i"

5
Mary M. | February 2, 2020 Overall Experience

"Our stylist and hair cuts were the best!!"

1
Kris P. | January 14, 2020 Overall Experience

"I always end up getting a haircut with Kellie and it has never. Been good "

1
Thomas B. | January 13, 2020 Overall Experience

"Skipped my name and gave me a botched haircut!! "

1
Abby s. | September 5, 2019 Overall Experience

"Bad"

5
Warren L. | June 9, 2019 Overall Experience

"I have always had good experiences here!"

1
Louis S. | June 8, 2019 Overall Experience

"Are used to like coming to this location but since they made a major change in management this is th"